Type or speak a question — about Sensowatch, ChatGenio, VoxNova, our engineering services, or any tech topic — and get a real answer. Want a human instead? Just ask.
A growing family of products shaped by our services expertise.



Our products grew out of client work — we still build custom mobile, IoT, cloud, and AI solutions.
From firmware to fleet — we build the software behind connected products, including our own Sensowatch platform.
Learn more →🤖Conversational AI, predictive ML, and image processing — including ChatGenio, the assistant answering your questions on this page.
Learn more →📱Native and cross-platform apps for wearables, transit, and consumer products — including a startup app we built that was later acquired.
Learn more →☁️Official Salesforce Partner — we've architected Service Cloud for MetLife and supported large-scale Salesforce work for NYC MTA and Hilton Worldwide.
Learn more →M Genio is a full-service software engineering company founded in 2012, based in Cleveland, Ohio and Ann Arbor, Michigan. We build custom IoT, Mobile, Cloud & Salesforce, and AI solutions for clients — and we also build and run our own products, including ChatGenio, Sensowatch, and VoxNova.
ChatGenio is M Genio's own multi-tenant conversational AI platform — the assistant answering questions on this website is running on it. Each client gets an isolated, branded assistant with its own knowledge base, live on web, Messenger, Instagram, and WhatsApp.
Yes. If you ask for a real person, or the AI genuinely can't help, ChatGenio hands the conversation off live to a real member of the team — over Slack today, with more channels planned.
Yes — just ask in plain conversation. ChatGenio checks real calendar availability, confirms a time, and sends back a video-call link and calendar invite automatically, no forms required.
M Genio offers four core engineering services: Internet of Things (IoT), Artificial Intelligence, Mobile Solutions, and Cloud & Salesforce — the same expertise our own products (ChatGenio, Sensowatch, VoxNova) grew out of.
M Genio has offices at 1240 Rockwell Ave. Ste 3A, Cleveland, OH 44114, and 2500 Packard Ste. 101, Ann Arbor, MI 48103.